Welcome to Freshdesk for certification.
Please use this site to log any issues you have vis the ticketing function. By having all issues logged here to will allow us to quickly respond to developing problems related to certification and analyse trends going forward. We will use this information to further tailor the training for both new staff and refreshers.
In the solutions section you will find various documents including the updated manuals and previous "O" Notices etc which can be viewed online or downloaded.
There is also a search facility (the magnifying glass) top right. of the screen which will allow you to search for articles using key words.